We are all in unusual times and to ensure the clinic is open and we are able to offer treatments, we need to keep the clinic environment safe and be extra responsible for one another. Please have a look at what we’ve done on our part and what I encourage you to do.
Apr 2022 update
When to reschedule/cancel your appointment?
(free of charge)
if you develop any cold/flu/covid symptoms
Changes in wearing masks.
Wearing masks is currently voluntary. If you wish to keep your mask on, I will happily do too. I will keep my mask on when treating head and neck regardless.
Important information on attending your appointment.
The clinic has been assessed for any potential risk and all therapists are aware of the new procedures. The reception area is closed and this means we cannot offer tea or water. Instead, there is a hand sanitisating station, and I’ll ask you to wash you hands before coming in. All corridor doors are permanently open to minimise need to touch surfaces. There is an increased cleaning regime which includes frequent mopping, wiping handles and surfaces. Clinic schedule has been adjusted to minimise contact with other therapists and patients. I always leave 30 minutes between sessions to ensure time to air and clean the room.
If its your first tuina appointment, I’ll talk to you to confirm the treatment is appropriate for you.
1. Please ask yourself these questions
Does anyone in your household have Covid-19?
Does anyone in your household have new cough?
Have you recently developed any cold/flu/covid symptoms?
If you have answered yes to any of these questions, please call/text me to discuss if it’s safe to come for treatment.
2. What to bring
comfortable simple clothes with a few fastenings as possible
water or drink
3. What to be aware of
please don’t ware any makeup/mascara.
On entering the clinic
Please don’t arrive more than 5 minutes ahead of your appointment.
The reception are is closed so it’s not possible to wait. If you arrive late I won’t be able to extend your session because of the time needed to air and clean the room between sessions.
Masks are voluntary.
If you wish to keep your mask on, I will be more than happy to wear mine too.
Please use the hand gel provided to wipe your hands on arrival.
Please carry your water or drink with you.
The reception area is closed and we cannot offer drinks for hygiene reasons.
The treatment room has been adjusted: all surfaces are easy to wipe-clean, the treatment table has PVC covers, there is a sanitising station as well as a hot water tap with soap.
To help with air exchange there is an air extractor which is on in between treatments. Additionally, the room has been equipped with a new UV-C air purifier to help eliminate any airborne germs, viruses and bacteria.
Because tuina treatments are usually done fully clothed and through a sheet, the transmission is naturally limited. The tuina sheet used will be fresh and washed after each treatment. Skin contact only if justified by the treatment protocol.
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